13. What is the basis of my Special deposit refund?
a. For Contract prior to August 15, 2008 - (Old Contract)
Refund will be based on 25% ANNUAL GROSS OF CUSTOMER CONSUMPTION. Transformer deposit is excluded in the computation and may only be refunded upon retirement.
b. For Contract issued on August 15, 2008 to present - (New Contract)
Refund will be based on 75% ANNUAL DISTRIBUTION REVENUE. Transformer/KVA deposit is included in the computation.
Note: Over due bills and inactive account balance will be deducted from the refundable amount