Davao Light and Power Company

In an effort to further help fellow Filipinos who belong to the marginalized sector of society, Davao Light and Power Co., Inc. (Davao Light) encourages its customers to apply and avail of the lifeline rate subsidy, with its new guidelines, as provided by Republic Act 11552.

The Lifeline Rate provides a discount on electricity bills of qualified marginalized or low-income customers whose monthly electricity consumption is 100kWh or below. The subsidy is based on the level of discount set by the Energy Regulatory Commission (ERC) and is applied to the generation, transmission, distribution, supply, metering, and systems loss charges only. 

Under the new guidelines of Republic Act 11552 or an “An Act Extending and Enhancing the Implementation of the Lifeline rate, Amending for the Purpose, Section 73 of Republic Act No. 9136, otherwise knowns as the Electric Power Industry Reform Act of 2001,” the qualified customers for the subsidy are the beneficiaries of the Pantawid Pamilyang Pilipino Program (4Ps), and those non-4Ps beneficiaries or marginalized end-users living below the poverty threshold established by the Philippine Statistics Authority (PSA) with certification issued by the local Social Welfare Development Office (SWDO).

However, those living in condominium units and subdivisions unless under government housing programs; those who are under the Net Metering Program; are violators of the Anti-Pilferage Act; and those who are not in the 4Ps list of the Department of Social Welfare and Development (DSWD) and do not have a certification from the local SWDO are not qualified to avail of the subsidy.

Davao Light will start accepting applications for the Lifeline Subsidy Rate on May 2, 2023. Eligible customers will need to submit requirements and accomplish the official application form at any of the distribution utility’s customer service centers at NCCC Mall VP, NCCC Panacan, MS Land Bldg. in McArthur Highway, Canete Bldg. in Calinan, Panabo Rivera, or at Inson Bldg. in Sto. Tomas, Davao del Norte. The documentary requirements include the customer’s recent electricity bill, valid government ID, and SWDO Certification for those non-4Ps beneficiaries.

Afterwards, Davao Light will review and validate the submitted requirements, and once confirmed, the company will issue a Certification of Lifeline Coverage to the customer. The subsidy will be valid for 4Ps beneficiaries as long as they are included in DSWD’s 4Ps list. Meanwhile, for non-4Ps beneficiaries, validity will be for 3 years from the issuance of Certification from SWDO, and they may apply for renewal two months before the expiration of their certification to the mentioned government agency.

For more information, inquiries or concerns, customers can contact Davao Light through its 24/7 Customer Contact Service at 229-3572, 655-3572 (Panabo), 0917-864-2793, or 0920-970-1357, or through its official Facebook page.

Davao Light, an AboitizPower subsidiary, aims to provide its customers with a front-seat vantage point regarding its services, in line with the mission of the company to deliver at the most reasonable cost, safe and reliable electric service to the people and businesses it serves.