DAVAO LIGHT SERVICE ADVISORY

To our valued customers,

Davao Light will conduct a cloud migration from 9:00 p.m. of September 23 to 27, 2021 and will affect some of our customer services including MobileAP during this downtime period. This system improvement aims to further enhance our system to serve all our customers better.


All our accredited Customer Service Centers will continue to accept bills payment, receive meter applications and provide reconnection services. However, these will require your latest billing statement as account reference for each transaction. Moreover, there might be delays in processing your transactions at our service centers as procedures and operations will be done manually.

Our Customer Contact Service at 229-3572, 655-3572 (Panabo), 0917-864-2793 (Globe) or 0920-970-1357 (Smart) will be available 24/7 to receive your concerns, reports and inquiries on outages but will have limitations on inquiries requiring system access like billing details and status of applications.

Davao Light's other over-the-counter and online payment facilities will also continue to receive your payments. You may check the full list of payment options at www.davaolight.com.


We apologize for any inconvenience this may cause you. Thank you for your understanding.